<Privacy Policy>

YM Designworks is committed to safeguarding the privacy of customers in accordance to the Hong Kong Personal Data Ordinance under the laws of Hong Kong. We regularly review this Privacy Policy and may from time to time revise it, updating this page. By continuing to use our services after any amendments to this Privacy Policy, you are agreeing to this Privacy Policy as revised, so please do visit this page periodically for updates.

When you place an order as a visitor or as a registered customer on our online shop, you are required to fill in your name, mailing address, email address and contact number. The information provided is automatically submitted to YM Designworks. All personal information that we collect will be used for internal use only, and will not be disclosed outside YM Designworks in any way that can identify you.

If you use credit cards (VISA, Master Card, American Express) to pay your orders, you are required to input your credit card data which will be securely encrypted and transmitted directly to the credit-processing bank for payment authorisation via Pay Pal. We assure you that we will not access your Pay Pal account or credit card data. We will have no record of such data.

We aim to serve you and customise our service to you by collecting your personal information. We keep track of your purchase records to help us improve our services. All information, sales figures and statistics collected from our customers are only for our internal use only. Periodically, we send out a newsletter to keep you abreast of new products, event notifications, special offers and promotions at YM Designworks. If you do not wish to receive further newsletters, special offers or promotions from us, please send written request to us by email or via our Contact Us form.

We do not and will not knowingly collect information from any unsupervised person under the age of 18. If you are under the age of 18, you must not use this website or submit any personal data to us unless you have the consent from your parents or guardians.

For personal information security, always remember to sign out of your account and close your browser window when you finish your transaction.


<Exchange and Refund Policy>

In order to prevent disputes, customers are recommended to check the product(s) upon receipt. We accept exchange or refund for the following cases only.

*Defective product(s)

*Wrong item(s), color or size from your order

*Size tolerance exceed 2.5cm for Yutanpo, Body warmers , 5cm for Wraps


If there are any problem(s), please report to us with Order No. and Product code(s) by email or via our Contact Us form within 5 days of receipt. Customers are required to take the photos showing the defects or other problem(s) for our preliminary verification. After our examination, we will inform customer in written how to return the product(s) by email as soon as possible. We will not be able to process your exchange or refund if the returned item(s) are washed, damaged intentionally or not in the original package with the tag and label. After receipt of the returned product(s) from the customer, once we have confirmed it meets our Exchange or Refund Policy, we will inform the customer regarding the arrangement. In case of disputes, YM Designworks reserves the right of all final decisions.


<International Delivery, Customs and Import Duties> 

Applicable customs and import duties will be charged after the parcel reaches its destination country. These charges, if applicable must be paid separately by the recipient of the parcel.

For detailed information please contact your local customs office for current charges before you order.


<Terms & Conditions>

This website is owned and operated by Yukiko Murakami Designworks. Yukiko Murakami Designworks is a individual business registered in Hong Kong (Business Registration Number 37935082) Unless stated otherwise, the terms “YM Designworks” “we” and “us” on this page to refer to Yukiko Murakami Designworks.

These website terms and conditions govern your use of the YM Designworks website at www.ym-designworks.com. You must read these Website Terms carefully for your future reference.

By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.

All materials on this site, including, but not limited to, images, text, illustrations are protected by copyrights and/or other intellectual property rights. You may infringe these rifhts if you download, copy, distribute, publish, transmit or otherwise exploit any material or transfer it to any third party without prior permission from Yukiko Murakami Designworks, and Yukiko Murakami Designworks reserves all its rights in this respect.

You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of others or that restricts or inhibits others’ enjoyment of the Website.

You may use, download and print content on the Website solely for your own personal use. Other than your own personal use, you may not without our prior written consent; copy, reproduce, use or otherwise deal with any content on Website; modify, distribute or re-post any content on the Website for any purpose; reproduce, scrawl, frame, link to or deep-link into this Website on or from any other website; use the content of the Website for any commercial exploitation whatsoever.



Yukiko Murakami Designworks makes no warranty, statement or representation, express or implied, with respect to the accuracy, availability, completeness or usefulness of the information, contained in the Website, and far as permitted by law, shall not have any legal liability or responsibility (inclusing negligence) for any loss, damage, or injury (including death) which may result, whether directly or indirectly, from the supply or use of such information.




YM Designworksは、香港の個人情報の保護についての法令に従う事を約束します。我々は定期的にこの項目を見直し、その都度内容を改訂する可能性があります。ご利用を続けられる際は、改訂後の内容に同意した事になりますので、周期的にこのページをご覧になり、確認するようにして下さい。

我々のオンラインショップにて、ビジター或はアカウント登録されて商品を購入される際に、お名前、住所、Eメールアドレス、お電話番号を記入して提出して頂きます。これら全ての個人情報はYM Designworks内部で管理し、外部に漏れる事はありません。


我々は、お預かりした個人情報により、それぞれに合ったサービスを提供する事が出来るように仕向けます。購入履歴は、サービス向上に役立てる記録として保管します。お客様から集めた個人情報または売り上げや統計資料は、内部のみで使用します。定期的に新製品やイベント通知、特別セールや販売促進情報を送る事があります。もし、それらの新情報を受け取りたくない場合は、オンラインショップ内のContact Usページから、Eメールにて配信中止希望と書いて送って下さい。










もし、これらの問題が発覚した場合は、商品を受け取ってから5日以内にオンラインショップ内にContact Usページから、問題の内容と共にオーダーナンバーと商品コードを記入してEメールを送って下さい。我々の事前検証の為、お客様に不良部分の写真を撮ってEメールに添付して頂く事を要求する事がありますので了承下さい。検証の結果、早急にどのように対応させて頂くかを明記し、商品を送り返して頂く方法をEメールでご連絡します。


お客様から返送された商品を検証した結果、我々の返品交換条件を満たしていると判断した場合は、速やかに処理方法を連絡致します。万が一、論争に発展した場合、最終的な方向性を決める権利はYM Designworksが保有します。






このウエブサイトは、YM Designworksが所有し、運営しています。YM Designworksは、Yukiko Murakami Designworksの名称で香港にて個人商業に登録されています。(登録番号37935082) このページ上での条項に記載される『YM Designworks』『 我々』はYukiko Murakami Designworksの事を示します。これらのご利用条件は、www.ym-designworks.com上のYM Designworksウエブサイトに適用されます。今後のご利用の為に、このご利用条件を注意深く読んで下さい。


このサイト上の画像、投稿文章、イラスト等を含む全ての資料は、著作権及び又は知的財産権により保護されています。もしもYukiko Murakami Designworksの許可無く、無断でダウンロードやコピー、第三者への配信、発行、転送、宣伝等の行為を行った場合は違法で、Yukiko Murakami Designworksが全ての項目の権利を所有します。利用者はこのウエブサイトを合法的にのみ利用し、他の権利を侵害又は剥奪、ウエブサイトの享有を制限または阻止する事を禁じます。